You’re Not Listening: What You're Missing and Why It Matters
At work, we’re taught to lead the conversation. On social media, we shape our personal narratives. At parties, we talk over one another. So do our politicians. The truth is, we’re not listening, and no one is listening to us—and it’s making us lonelier, more isolated, and less tolerant than ever.
But in this illuminating, often humorous deep dive, New York Times contributor Kate Murphy explains why we’re not listening, what it’s doing to us, and how we can reverse the trend. She makes accessible the psychology, neuroscience, and sociology of listening while also introducing us to some of the best listeners out there (including a CIA agent, focus group moderator, bartender, radio producer, and top furniture salesman).